“I speak to everyone in the same way, whether he is the garbage man or the president of the university” ~ Albert Einstein Put aside your worries about what others will think of you and just serve others with your message. “What will they think of me? Must be put aside for bliss” ~ Joseph Campbell When you focus on how your words change people, not only does your benefit but people and even the world benefits. Yes, that quotation is from me and my book on communication and brand messaging called the 3 Word Rebellion ( which if you're a business owner you can check out here). You profit from your impact, not in spite of it.” ~Dr. “When you start communicating to change people, you leave a lasting legacy. Minimize the “I” and the “Me” and focus on the “you.” 5. “You” is the most important word in any conversation. “You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you” ~ Dale Carnegie If the communication is going to do harm, take Thumper’s advice. Negative words traumatize and leave an impression that can last for days. “If you don’t have something nice to say, don’t say anything at all” ~ Thumper from Bambi Coming off like a slimy, fake used-car dealer (or Kardashian) pushes people away. People are drawn to authenticity and vulnerability. “Who you are is speaking so loudly that I can’t hear what you’re saying” ~ Ralph Waldo Emersonīeing authentic to who you are speaks volumes. “You never know when a moment and a few sincere words can have an impact on a life” ~ Zig ZiglarĪ well-timed positive word or compliment can change the course of someone’s day.Ģ. Luckily, there are 13 inspired minds (and one fictional rabbit) who can guide us to improve communication and foster better relationships in these 12 brilliant quotes: 1. Every time you open your mouth, the question needs to be asked: “ Is what I am about to say going to pull people in or push them out of my life?” The way you communicate can pull people toward you like a magnet or repel people away like a deadly scorpion hiding in the rug. There is a push-pull effect in all communication. My barista is a shiny beacon of positivity and joy. She knows their names, their orders, and their lives. If I am having a crap time, she makes it a bit brighter. She greets me with a big smile, always has a compliment at the ready and is sincerely interested in my life. Who can turn around your day with a kind word or a smile? A brilliant communication quote of course!Īt my local coffee shop, there is a barista who always makes my day.